Q: What’s the price range of your gowns?
A: Our orderable gowns range from $750-$2000. We do not have a gown in our store over $2000!
Q: What sizes are your samples?
A: Majority of our samples are bridal size 10’s & 12’s. However, we have gowns up to size 26 in select styles. To understand bridal sizes, add 2 sizes to your everyday clothing (i.e. if you wear a size 6, you would be approximately a bridal size 10). If you are interested in a style where the sample does not fit, our experienced consultants have methods of showing you how the gown would fit in your appropriate size.
Q: Are appointments necessary? How long are they?
A: In order to receive the best customer service & undivided attention, we do require an appointment. We have two different types of appointments- weekday appointments and weekend appointments.
Weekday appointments last approximately an hour and a half. If you find and purchase your gown on your first appointment (and it is during the week), you will receive 10% off of your gown and other items purchased that day (veils, belts, etc!)
Weekend appointments are exactly one hour. If you find a purchase your gown on your first weekend appointment, you will receive a 10% discount off of your gown (no other accessories- just the gown only.)
Please, fill out an appointment request and we can book your appointment!
Q: Can I receive the 10% discount after my first day at your store?
A: Our incentive is for the first 24 hours after you try on gowns at our store. If you are waiting for a specific family member to join you for your appointment to “say yes!”, we definitely recommend you visiting us to browse during a weekday! We can notate which gowns you were especially interested in trying on!
Q: Does an appointment cost anything?
A: We do not charge for our appointments, but we require a credit card on file for weekend (Friday, Saturday, and Sunday) appointments. If the appointment is cancelled (or no-showed) less than 24 hours before the appointment time, a $25 cancellation fee will be charged to the card on file. We do not do this to add additional stress to our brides- we simply try to ensure we get to help as many brides as we can, as we typically get a lengthy waiting list on the weekends and like to contact them as soon as we get an opening.
Q: Is there a limit to how many guests I can bring?
A:We are a small store, so we recommend bringing no more than 2-3 additional guests. Bringing more than 3 guests can take the focus off of you & your vision as the bride. However, we totally get that sometimes you need to bring more people! We have a large room that can accommodate around 5 guests, but it books up quickly! Due to our space, we cannot accommodate children under the age of 12.
Q: How far in advance should I order my gown?
A: We recommend purchasing your gown 8-12 months before your wedding to avoid stress. Gowns take between 4-6 months to come in, & alterations are done 1-2 months before the wedding. Remember, it’s easier to plan the wedding once you know what you’re going to wear!
Q: What if I don’t have enough time to order a gown?
A: If you have less than 6 months before your wedding date, there are 2 options. Some gowns we can order for you with an additional rush fee (varies on designer). We also carry a selection of “off-the-rack” gowns. They are available as sampled for immediate purchase & are heavily discounted. Call for details.
Q: What form of payment do you accept?
A: We accept Visa, Mastercard, Discover, American Express, Checks & Cash (even Apple Pay). (Please speak directly with our staff for specific questions regarding our deposit process.)
Q: Are alterations included?
A: Alterations are not included in the cost of the gown. We do have a list of recommended seamstresses for you to work with.
Q: What if I live out of state, but I order my gown with you?
A: We can ship your gown anywhere in the continental United States.
Q: Do you allow champagne?
A: When the weather is nice, we encourage our brides that find their gown to celebrate on our rooftop patio! Although we cannot provide champagne, we definitely do not mind if you bring your own for a post-shopping celebration!
